Verifying Your 99ba Account
Account verification is how we make sure your balance can only be accessed and withdrawn by you. It is a one-time step that unlocks full withdrawal access. We ask for a government-issued photo ID — a National ID card works well — and a short selfie or photo confirmation so we can match the face to the document. Upload both through the
verification section of your account settings. Our team reviews submissions and updates your account status. Once verified, your wallet details are locked to your account, which means withdrawal requests are processed without extra friction every time after that.
- Open account settings — Go to account settings and find the verification section. It lists exactly which documents we need and shows the current status of your submission.
- Upload your ID — A National ID card is the standard document. Take a clear photo with all four corners visible and upload it directly from your phone or desktop.
- Submit a selfie or photo confirmation — We need a photo of you holding the document so we can confirm the face matches the ID. Good lighting speeds up the review.
- Status update — Our team reviews each submission and updates your account status. You will see the change reflected in your account settings once the review is complete.